Service Designer, Writer,
Photographer and Hiker.
BUSINESS CONSULTANT
ELEVATING BUSINESS SOLUTIONS
Transforming interactions into
exceptional service experiences.
WHAT CLIENTS SAY
“ I think you had a lot of skill and knowledge in various topics. I also liked the fact that you were well prepared and were ready to put the extra hours in. It seemed like you had good motivation and cooperation skills with the team. ”
Sofia. Å - Project coordinator
WHAT CLIENTS SAY
“ You are good at analyzing a problem in all its aspects and organizing what was otherwise a chaotic working process. Loved working with you hopefully will meet soon! ”
Enzo. J - Junior assistant
WHAT CLIENTS SAY
“ You are a great leader who consistently demonstrates excellent management skills. Your ability to effectively communicate with others has made you a valuable asset to our team, and your key speaking skills have been instrumental in delivering presentations that are both impactful and inspiring. Your leadership style is one that fosters teamwork and encourages collaboration, which has helped us to achieve great results. ”
Tristan. L - Advisor
WHAT CLIENTS SAY
“ I am so impressed by the effort you have put into your work. Your management skills are top-notch and your ability to inspire those around you has made you a valuable asset to the team. Your passion and energy have a way of filling the room and motivating others to do their best. Thank you for your unwavering commitment and keep up the fantastic work! ”
Ville. V - Risk manager
WHAT CLIENTS SAY
“ Your idea has tremendous potential for the future and it's clear that you have thought through multiple large-scale aspects. The effort you put into researching and developing this idea is highly commendable, especially considering the limited time frame. We were truly impressed by the impact of your idea and we believe it has the potential to change the game. We would love to see this idea further developed and are confident that it will make a significant impact in the future.”
CGI Client
Customer-centric
desision making
My approach is analyzing complex scenarios by the use of design activities that focus on listening to customers, employees and stakeholders in order to create a holistic understanding of the interactions a customer or employee has with a brand and its service. These derived insights are communicated both visually and actionable, to consequently enable cross-functional teams deliver the ideal service experience.
